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EBA Guidelines on ICT and Security Risk Management (EBA/GL/2019/04)

European Banking Authority guidelines on ICT and security risk management for credit institutions, investment firms, and payment service providers across the EU. 33 guidelines across ICT governance and strategy, ICT and security risk management framework, information security, ICT operations management, ICT project and change management, business continuity management, and payment service user relationship management. Being superseded by DORA for in-scope entities from January 2025.

AC Access Control

Control Name EBA ICT Guidelines References
AC-01 Policy and Procedures
3.2.13.3.13.4.13.4.2
AC-02 Account Management
3.4.2
AC-03 Access Enforcement
3.4.2
AC-04 Information Flow Enforcement
3.4.2
AC-05 Separation of Duties
3.4.2
AC-06 Least Privilege
3.4.2
AC-07 Unsuccessful Logon Attempts
3.4.2
AC-10 Concurrent Session Control
3.4.2
AC-11 Device Lock
3.4.2
AC-12 Session Termination
3.4.2
AC-17 Remote Access
3.4.2
AC-20 Use of External Systems
3.2.3
AC-24 Access Control Decisions
3.4.2

AT Awareness and Training

Control Name EBA ICT Guidelines References
AT-01 Policy and Procedures
3.4.13.4.7
AT-02 Literacy Training and Awareness
3.4.73.8(a)
AT-03 Role-based Training
3.4.7
AT-04 Training Records
3.4.7
AT-05 Contacts with Security Groups and Associations
3.4.7
AT-06 Training Feedback
3.4.7

AU Audit and Accountability

Control Name EBA ICT Guidelines References
AU-01 Policy and Procedures
3.3.53.4.1
AU-02 Event Logging
3.4.53.5(c)
AU-03 Content of Audit Records
3.4.53.5(c)
AU-04 Audit Log Storage Capacity
3.4.5
AU-05 Response to Audit Logging Process Failures
3.4.5
AU-06 Audit Record Review, Analysis, and Reporting
3.4.53.5(c)3.8(c)
AU-07 Audit Record Reduction and Report Generation
3.4.5
AU-08 Time Stamps
3.4.53.5(c)
AU-09 Protection of Audit Information
3.4.53.5(c)
AU-11 Audit Record Retention
3.4.53.5(c)
AU-12 Audit Record Generation
3.4.53.5(c)
AU-13 Monitoring for Information Disclosure
3.4.5
AU-14 Session Audit
3.4.5

CA Security Assessment and Authorization

Control Name EBA ICT Guidelines References
CA-01 Policy and Procedures
3.2.13.3.13.4.1
CA-02 Control Assessments
3.3.63.4.6
CA-04 Security Certification
3.4.6
CA-05 Plan of Action and Milestones
3.3.43.3.6
CA-07 Continuous Monitoring
3.3.53.3.63.4.53.4.6
CA-08 Penetration Testing
3.4.6
CA-09 Internal System Connections
3.3.6

CM Configuration Management

Control Name EBA ICT Guidelines References
CM-01 Policy and Procedures
3.4.13.6.3
CM-02 Baseline Configuration
3.4.43.5(a)
CM-03 Configuration Change Control
3.4.43.5(b)3.6.3
CM-04 Impact Analyses
3.4.63.5(b)3.6.3
CM-05 Access Restrictions for Change
3.4.43.6.3
CM-06 Configuration Settings
3.4.43.5(a)
CM-07 Least Functionality
3.4.4
CM-08 System Component Inventory
3.3.23.4.43.5(a)3.5(b)
CM-09 Configuration Management Plan
3.6.3
CM-11 User-installed Software
3.4.4
CM-12 Information Location
3.3.2
CM-13 Data Action Mapping
3.3.2
CM-14 Signed Components
3.6.3

CP Contingency Planning

Control Name EBA ICT Guidelines References
CP-01 Policy and Procedures
3.7.2
CP-02 Contingency Plan
3.5(a)3.7.13.7.23.7.33.7.5
CP-03 Contingency Training
3.7.4
CP-04 Contingency Plan Testing
3.7.4
CP-05 Contingency Plan Update
3.7.4
CP-06 Alternate Storage Site
3.7.2
CP-07 Alternate Processing Site
3.7.2
CP-08 Telecommunications Services
3.7.2
CP-09 System Backup
3.7.2
CP-10 System Recovery and Reconstitution
3.7.23.7.3
CP-11 Alternate Communications Protocols
3.7.2
CP-12 Safe Mode
3.7.2
CP-13 Alternative Security Mechanisms
3.7.2

IA Identification and Authentication

Control Name EBA ICT Guidelines References
IA-01 Policy and Procedures
3.4.13.4.2
IA-02 Identification and Authentication (Organizational Users)
3.4.23.8(b)
IA-03 Device Identification and Authentication
3.4.2
IA-04 Identifier Management
3.4.2
IA-05 Authenticator Management
3.4.23.8(b)
IA-06 Authentication Feedback
3.4.2
IA-08 Identification and Authentication (Non-organizational Users)
3.4.23.8(b)
IA-11 Re-authentication
3.8(b)
IA-12 Identity Proofing
3.4.2

IR Incident Response

Control Name EBA ICT Guidelines References
IR-01 Policy and Procedures
3.4.13.5(d)3.7.3
IR-02 Incident Response Training
3.5(d)
IR-03 Incident Response Testing
3.5(d)3.7.4
IR-04 Incident Handling
3.5(d)3.7.3
IR-05 Incident Monitoring
3.5(d)
IR-06 Incident Reporting
3.5(d)3.7.53.8(d)
IR-07 Incident Response Assistance
3.5(d)3.7.53.8(d)
IR-08 Incident Response Plan
3.5(d)3.7.3
IR-09 Information Spillage Response
3.5(d)

MA Maintenance

Control Name EBA ICT Guidelines References
MA-01 Policy and Procedures
3.4.13.5(a)
MA-02 Controlled Maintenance
3.5(a)3.5(b)
MA-05 Maintenance Personnel
3.5(a)
MA-06 Timely Maintenance
3.5(a)3.5(b)

MP Media Protection

Control Name EBA ICT Guidelines References
MP-01 Policy and Procedures
3.4.1

PE Physical and Environmental Protection

Control Name EBA ICT Guidelines References
PE-01 Policy and Procedures
3.4.13.4.3
PE-02 Physical Access Authorizations
3.4.3
PE-03 Physical Access Control
3.4.3
PE-04 Access Control for Transmission
3.4.3
PE-05 Access Control for Output Devices
3.4.3
PE-06 Monitoring Physical Access
3.4.3
PE-08 Visitor Access Records
3.4.3
PE-09 Power Equipment and Cabling
3.4.3
PE-10 Emergency Shutoff
3.4.3
PE-11 Emergency Power
3.4.3
PE-12 Emergency Lighting
3.4.3
PE-13 Fire Protection
3.4.3
PE-14 Environmental Controls
3.4.3
PE-15 Water Damage Protection
3.4.3
PE-17 Alternate Work Site
3.4.3
PE-18 Location of System Components
3.4.3

PL Planning

Control Name EBA ICT Guidelines References
PL-01 Policy and Procedures
3.2.13.2.23.3.13.4.13.6.1
PL-02 System Security and Privacy Plans
3.2.23.6.1
PL-04 Rules of Behavior
3.4.7
PL-07 Concept of Operations
3.6.1
PL-09 Central Management
3.2.13.2.23.3.1
PL-10 Baseline Selection
3.13.3.13.3.4
PL-11 Baseline Tailoring
3.13.3.13.3.4

PM Program Management

Control Name EBA ICT Guidelines References
PM-01 Information Security Program Plan
3.13.2.13.2.23.3.13.4.13.6.1
PM-02 Information Security Program Leadership Role
3.2.13.3.1
PM-03 Information Security and Privacy Resources
3.2.23.6.1
PM-04 Plan of Action and Milestones Process
3.3.4
PM-05 System Inventory
3.3.23.5(a)
PM-06 Measures of Performance
3.3.5
PM-09 Risk Management Strategy
3.3.33.4.13.7.1
PM-10 Authorization Process
3.6.1
PM-11 Mission and Business Process Definition
3.3.23.7.1
PM-13 Security and Privacy Workforce
3.4.7
PM-14 Testing, Training, and Monitoring
3.4.7
PM-20 Dissemination of Privacy Program Information
3.8(a)
PM-21 Accounting of Disclosures
3.8(a)
PM-28 Risk Framing
3.3.13.3.3
PM-29 Risk Management Program Leadership Roles
3.2.13.3.1

PS Personnel Security

Control Name EBA ICT Guidelines References
PS-01 Policy and Procedures
3.4.1
PS-07 External Personnel Security
3.2.3

PT Personally Identifiable Information Processing and Transparency

Control Name EBA ICT Guidelines References
PT-01 Policy and Procedures
3.4.1

RA Risk Assessment

Control Name EBA ICT Guidelines References
RA-01 Policy and Procedures
3.13.3.13.3.33.4.1
RA-02 Security Categorization
3.3.23.3.3
RA-03 Risk Assessment
3.3.33.3.53.7.1
RA-04 Risk Assessment Update
3.3.5
RA-05 Vulnerability Monitoring and Scanning
3.4.6
RA-07 Risk Response
3.3.33.3.43.3.5
RA-09 Criticality Analysis
3.3.23.3.33.7.1

SA System and Services Acquisition

Control Name EBA ICT Guidelines References
SA-01 Policy and Procedures
3.4.13.6.1
SA-02 Allocation of Resources
3.2.23.6.1
SA-03 System Development Life Cycle
3.5(a)3.5(b)3.6.13.6.2
SA-04 Acquisition Process
3.2.33.6.13.6.2
SA-05 System Documentation
3.3.2
SA-08 Security and Privacy Engineering Principles
3.4.43.6.13.6.2
SA-09 External System Services
3.2.3
SA-10 Developer Configuration Management
3.6.23.6.3
SA-11 Developer Testing and Evaluation
3.4.63.6.2
SA-15 Development Process, Standards, and Tools
3.4.63.6.2
SA-16 Developer-provided Training
3.6.2
SA-17 Developer Security and Privacy Architecture and Design
3.6.2
SA-20 Customized Development of Critical Components
3.6.2
SA-21 Developer Screening
3.6.2
SA-22 Unsupported System Components
3.5(b)

SC System and Communications Protection

Control Name EBA ICT Guidelines References
SC-01 Policy and Procedures
3.4.1
SC-05 Denial-of-service Protection
3.5(a)
SC-06 Resource Availability
3.5(a)
SC-07 Boundary Protection
3.4.4
SC-08 Transmission Confidentiality and Integrity
3.8(b)
SC-10 Network Disconnect
3.4.2
SC-12 Cryptographic Key Establishment and Management
3.8(b)
SC-13 Cryptographic Protection
3.8(b)
SC-15 Collaborative Computing Devices and Applications
3.8(a)
SC-23 Session Authenticity
3.8(b)
SC-24 Fail in Known State
3.7.3
SC-28 Protection of Information at Rest
3.4.4

SI System and Information Integrity

Control Name EBA ICT Guidelines References
SI-01 Policy and Procedures
3.4.1
SI-02 Flaw Remediation
3.4.43.5(b)
SI-03 Malicious Code Protection
3.4.4
SI-04 System Monitoring
3.4.53.5(c)3.8(c)
SI-05 Security Alerts, Advisories, and Directives
3.4.53.8(d)
SI-06 Security and Privacy Function Verification
3.4.6
SI-07 Software, Firmware, and Information Integrity
3.4.4
SI-11 Error Handling
3.5(c)
SI-13 Predictable Failure Prevention
3.5(a)
SI-20 Tainting
3.8(c)

SR Supply Chain Risk Management

Control Name EBA ICT Guidelines References
SR-01 Policy and Procedures
3.2.33.4.1
SR-02 Supply Chain Risk Management Plan
3.2.3
SR-03 Supply Chain Controls and Processes
3.2.3
SR-05 Acquisition Strategies, Tools, and Methods
3.2.3
SR-06 Supplier Assessments and Reviews
3.2.3